Q1: Is Wanzhi Group a Steel Manufacturer or a Trading Company?
A: Wanzhi Group is a steel manufacturer and supplier based in China, with its own factory (Wanzhi Steel) in Boxing County, Shandong Province. Founded in 2011, the company has 15 years of experience in steel production and sales, with exports to 120 countries and regions. We also have a multilingual sales team and a professional after-sales service team.
Q2: What Steel Products Does Wanzhi Group Supply?
A: Wanzhi Group supplies hot-rolled steel, cold-rolled steel, galvanized steel, galvalume steel, prepainted steel (PPGI/PPGL), stainless steel, aluminum, structural steel, low-carbon steel wire, and steel pipes. Products are available in coils, sheets, strips, and various profiles, depending on the material. We also offer value-added processing services, including cutting, slitting, bending, stamping, punching, forming, coating, and custom profiling to meet different customer requirements.
Q3: How Can I Visit Your Factory?
A: Our factory and warehouse are located in Shandong, China. We warmly welcome customers from China and abroad to visit us! If you plan to visit, please inform us in advance. In addition, we provide photos, videos, video calls, and live streams to help you learn more about us.
Q4: What steel standards can you provide?
A: We offer steel products that comply with international standards such as ASTM, EN, JIS, and GB.
Q5: Can you accept customization?
A: Yes, we accept customization. Customization options include dimensions (thickness, width, length, weight, etc.), surface finish, color, pattern, shape, and more. Please leave us a message with your required specifications and quantity, and we will provide a customized solution.
Q6: What is your lead time?
A: In-stock products are available for immediate shipment. Customized products have a lead time of 7 to 45 working days. Our sales managers will inform you of the delivery time when providing a quotation.
Q7: Could you produce according to the samples?
A: Yes, we can produce customized products based on the samples or technical drawings you provide.
Q8: What are your transportation methods?
A: A: We offer various transportation options, including container shipping, bulk shipping, less-than-container-load (LCL) shipping, and rail transport. We can also arrange shipments according to your specific requirements.
Q9: What payment methods do you accept?
A: We accept payment by telegraphic transfer (T/T), with a 30% deposit and the remaining 70% balance.
Q10: What is your minimum order quantity (MOQ)?
A: A: The minimum order quantity is 10 tons per specification for most steel products, and 5 tons for galvanized wire. For other products, the MOQ can be discussed based on your specific requirements. Please contact us for details.
Q11: Do you have the products in stock?
A: Yes, we have over 20,000 tons of products in stock. Please contact us to confirm availability for specific products.
Q12: What trade terms do you accept?
A: We accept trade terms such as FOB, CIF, EXW, and CFR. Other terms can also be discussed based on customer requirements.
Q13: Can I get some samples?
A: Of course. We are pleased to provide samples. We also offer online product demonstrations via video. The samples are free of charge, but you will need to cover the international shipping costs.
Q14: How do you control product quality?
A: Quality is our top priority. Our quality control team monitors product quality throughout the production process. We follow strict quality control procedures and hold certifications such as ISO 9001. For more details, please visit our Quality Assurance and Certificates pages.
Q15: Do you accept third-party inspections?
A: Yes, we accept third-party inspections by organizations such as SGS and BV. Third-party inspections can be arranged according to customer requirements.
Q16: How are steel coils and sheets packaged for export?
A: Steel coils and sheets are packaged for export using standardized packaging materials, including plastic film, moisture-proof paper, galvanized steel sheets, steel strapping, and corner protectors. Customized packaging options, such as wooden pallets and printed company logos, are also available upon request.
Q17: Which ports of loading do you use?
A: We usually ship from Qingdao Port and Tianjin Port, or arrange shipment through other ports according to your requirements.
Q18: How can I track my order after placing it?
A: After your order is shipped, we will provide relevant shipping information, such as the bill of lading number or container number, to help you track the shipment. You can also contact our sales team for the latest updates on production progress, shipping status, and estimated delivery time.
Q19: Do you offer after-sales services?
A: Certainly. If you have any questions or concerns, please feel free to contact us at any time. We will do our best to ensure your satisfaction.
Q20: How long is your quotation valid?
A: Our quotations are generally valid for one week.
Q21: Can you apply for an export license?
A: Yes, our company is qualified to apply for export licenses. We submit applications for each order as required to ensure export compliance.
Q22: How Many Metric Tons of Steel Can a 20GP or 40GP Container Hold?
A: The loading capacity depends on the steel product type, dimensions, individual coil weight, container payload, and shipping requirements.
Generally, a standard 20-foot container (20GP) can carry approximately 20–25 metric tons of steel. A standard 40-foot container (40GP) can typically carry around 25–28 metric tons. Actual loading weights must comply with the container’s payload limit and the carrier’s requirements.
5-ton steel coils: Approximately 4–5 coils can be loaded into a 20GP container, totaling 20–25 metric tons.
8-ton steel coils: Approximately 3 coils can be loaded into a 20GP container, totaling 24 metric tons, subject to floor-load limits and proper securing.
For steel products around 12 meters long, a 40-foot container may be suitable, depending on the actual cargo and container dimensions. Always confirm the loading plan with the shipping company before shipment.
Q23: How Long Does It Take to Ship Goods After Placing an Order?
A: Production usually starts after receiving a 30% deposit. The production lead time is generally 7–30 days, depending on the order quantity.